Decision Sciences Consulting & Training

Anywhere a company’s business meets a customer is a point that can be improved—a point where the conversation can become clearer, more real, more profitable.

Let us teach you how to make that happen.

What we do

Through research, consulting, training, and experimentation, Forward Digital helps you design measurably better connections with your customers at every digital touchpoint.

With stronger relationships come more satisfied people and growth for your company—more opportunities to move forward—and, as we see it—to pay it forward.

Business Women Rock Original art by Andie Bottrell at Designing Indie

Our services empower you to make better decisions & teach you to fish. Uniquely, you can choose the service you need most and get a little of both.

  • CONSULTING

    We use qualitative and quantitative research to help you clarify your direction and make data-informed decisions.

  • TRAINING

    We teach your team & help you adopt change. You get expertise, training, and mentorship. We teach you to fish.

“Kelly is able to blend her super smarts and deep experience with tremendous empathy, ensuring that she will first walk and then run with you as you grow in your success.”

MATT GERSHOFF

How we’re different

Along with providing world-class services, Forward Digital is in the business of community-building and generosity.

We forward our services and excess profits to qualified nonprofits and community fabric businesses to advance their beneficial causes. We believe that’s business that’s good for everyone.  

When your business does better, you can do better things. Your business has never had more opportunity to move forward and pay it forward.

Like the suspended coffee movement gives a coffee forward, we forward our services and excess profits to qualified nonprofits and community fabric businesses to advance their beneficial causes.

“I don't think Kelly's impact on our program (or my own professional development) can be overstated: I'm certain her engagement zoomed us forward years, in a matter of months. It was an incredibly beneficial exposure to all manner of institutional knowledge, ranging from programmatic to strategic technique, but perhaps most impressive was her workshop construct. Kelly has codified developing an approach to surfacing—and solving—real business problems with experimentation. It's next-level stuff.”

PATRICIA BEHRE

“Kelly Wortham has helped hundreds, maybe even thousands of professionals to use experimentation effectively at their organizations. From how to develop great hypotheses, to using technology effectively to test them, to interpreting statistics appropriately, Kelly has been the catalyst for enablement. She’s a seasoned subject matter expert, a born educator & facilitator, and a proven strategist. You won’t find a better one.”

MERRITT AHO